FAQ’s

How Do I Record My Steps?

We sync with Apple Health and you will need to allow your Apple Health data to be used in order to import your step data.

How Do I Get My 1000 Referral Coins?

Coins are awarded after the free trial and the referral is billed for the first time for their Pro membership

What Do I Get With a Pro Subscription?

Pro Users get the following benefits:

• Access To Pro Challenges
• Higher daily coin limits
• Higher monthly Coin limits
• Cash out via Paypal
• Lower admin fees
• No ads in Pro

How Do I Cancel My Subscription?

You can cancel your subscription directly from your Iphone by going to your settings and managing your subscriptions.

How do I Delete My Data?

You can delete your data by going to your profile screen and clicking the delete button.

What do I do if my data is not syncing properly?

Check to make sure you have allowed Paidtogo access to your Apple Health data. You can try turning your data sync off and then on again in the settings menu and resyncing your data.

What are the limits to earning Coins?

You can earn up to 1100 Coins per month for walking and running activities. You can earn more coins for watching ads, playing games, joining Challenges and more.

What is the daily step goal?

The daily step goal is a personalized target goal that is based on your prior 90 days of step history. Hitting that goal will result in up to 30 bonus coins for Pro users.

Troubleshooting

You can contact us from the left hand menu directly with any issues you may have at support@paidtogo.com