FAQ's
How Do I Get Paid?
Paidtogo Coins – Coins are worth 1 Cent each. Pro users earn 2 PTG Coin for every 2000 steps
You can earn money in the following ways as a Pro Member:
- Earn 20 Coins for hitting the daily step goal. Goal will vary based on step history
- Refer other users and earn 100 PTG Coins when they sign up
- Play games or sign up for offers for additional Coins
- Earn 2 Coins for sharing your steps on social media
- Watch ads to earn 1 Coin per ad
- Enter Challenges and split the pot with other winners
You get paid out via Paypal. Purchasing payouts with PTG Coins you’ve earned. Payouts come at the beginning of the 2nd month following a payout. Ex. If you purchase a payout in January you will receive it in early March.
How Do I Record My Steps?
We sync with Apple Health and you will need to allow your Apple Health data to be used in order to import your step data.
How Do I Get My 100 Referral Coins?
Coins are awarded after the 7 free trial and the referral is billed for the first time for their Pro membership
What Do I Get With a Pro Subscription?
Pro Users get the following benefits:
- Earn 1 PTG Coin per mile (2000 steps)
- Earn 10 Coins for hitting your daily step goal
- Higher daily and monthly Coin limits
- Cash out via Paypal
- Higher stakes Challenges and lower admin fees
- No ads in Pro
How Do I Cancel My Subscription?
You can cancel your subscription directly from your Iphone by going to your settings and managing your subscriptions.
How do I Delete My Data?
You can delete your data by going to your profile screen and clicking the delete button.
What do I do if my data is not syncing properly?
Check to make sure you have allowed Paidtogo access to your Apple Health data. You can try turning your data sync off and then on again in the settings menu and resyncing your data.
What are the limits to earning Coins?
You can earn up to 2000 Coins per month for walking and running activities. You can earn even more for sharing and playing games.
What is the daily step goal?
The daily step goal is a personalized target goal that is based on your prior 90 days of step history. Hitting that goal will result in 5 bonus coins.
Troubleshooting
You can contact us from the left hand menu directly with any issues you may have.